metis® slimline solid surfaces come with a 10 year manufacturing guarantee provided the surface has been installed in accordance with the installation instructions and the surfaces have been used for their intended purpose.

In addition, metis® slimline solid surfaces have been awarded the FIRA Gold Award for product excellence which ensures all surfaces are manufactured to the highest standard with the most superior materials.

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10 Year Guarantee

10 year manufacturing guarantee*

metis® slimline solid surfaces come with a 10-year manufacturing guarantee provided the surface has been installed in accordance with the installation instructions and the surfaces have been used for their intended purpose. In addition, metis® slimline solid surfaces have been awarded the FIRA Gold Award for product excellence which ensures all surfaces are manufactured to the highest standard with the most superior materials.

Staining

Staining

metis® slimline solid surfaces, unlike marble and granite, are not porous and will resist most household chemicals including alcohol and cosmetics. However, some chemicals and strong dyes can cause damage and discolouration. If spillage occurs, wipe off immediately and rinse area thoroughly.

Routine Cleaning

Routine Cleaning
metis® slimline solid surfaces do not require any specialist cleaning regimes, most dirt and light residue will easily wipe off with a damp cloth and soapy water. The surface should then be rinsed with clean water and wiped dry. Persistent marks can be removed by using a mild abrasive cleaner, but harsh scouring powders should be avoided. If in doubt, consult the ‘Care and Maintenance’ manual.

Installation

metis® slimline solid surfaces can easily be cut on-site ready for jointing using standard woodworking tools and equipment. As with other slimline surfaces, consideration may be needed with some hobs where the hob depth affects the use of cabinets and drawers beneath. Use of a built in oven beneath a hob may require adaptation to the cabinet in order to allow sufficient clearance between appliances.

Heat

Heat
metis® slimline solid surfaces will withstand heat better than many alternative surface materials. However, all hot pots, pans and other heat generating devices should always be placed on a trivet or worktop protector rods to prevent extreme heat having prolonged and direct contact with the surface. Boiling water and cooking splashes do not harm the surface.

Minor Scratching

Minor scratching
Kitchen utensils and crockery (particularly the unglazed bases) can sometimes cause scratches that will be more evident on darker colours.

The surface can be damaged by scratching or cutting with knives, so the use of a cutting board is essential. Any minor scratches can be removed easily using the grey abrasive pad and other items from the metis® Care Kit.

Please refer to the ‘Care and Maintenance’ manual.

metis® Care

metis® care kit
To help maintain your metis® slimline solid surfaces, a metis® Care Kit is available from your retailer.

This Care Kit contains all you need to make minor repairs to the surface including a special countertop cleaner that helps to maintain, protect and build up lustre, particularly on darker colours.

metis® Jointing Kit

metis® Jointing Kit

Kit contains:
1 x 75ml adhesive sachet
2 x isopropyl alcohol wipes
6 x mdf blocks
3 grades of sandpaper
1 x grey abrasive pad
1 x care & installation leaflet

metis® Adhesive 75ml sachet

Kit contains:
1 x 75ml adhesive sachet
1 x isopropyl alcohol wipe

metis® Care Kit

metis® Care Kit

Kit contains:
1 x 414ml countertop cleaner
1 x 320 grit sanding disc
1 x grey abrasive pad
1 x ergonomic foam sanding pad 1 x microfibre cloth
1 x instruction leaflet

Customer Service

Our commitment to customer service

When you choose metis® you do so secure in the knowledge that you are buying a proven, reliable product; a product that is truly at the forefront of modern worksurface technology.

Our Customer Care department is on hand to offer you help, support and advice all year round.